Comic Transcript

MONK: So Alex... why are you wearing your gear?

ALEX: My what?

MARK: Your headset. I was curious about that myself.

ALEX: Oh... so we call in when we find Binky.

MARK: Why not just use your cellphone?

ALEX: Sure, I could do that...

ALEX: ... it would mean sitting in the customer queue for a few hours until someone -- probably King -- answered the phone and asked for my customer support number. Before I'd have the chance to tell him who I was, he'd realize I don't have a customer support number and he'd transfer me to sales.

MONK: Oh yeah... at which point someone from sales would answer the phone trying to sell you a support contract...

ALEX: ... and sales isn't allowed to transfer your call until you buy a support contract.

MONK: And since the support contract wouldn't be tied to a product we were selling, the application would probably fail...

ALEX: ... which would get me transferred to legal.

MARK: Nevermind.